Debunking five misconceptions about outsourcing to the Philippines
Don’t let your business be held back by unfounded concerns about outsourcing. Outsourcing has become a key strategy for businesses worldwide, offering cost savings, efficiency, and access to a vast talent pool. However, misconceptions about outsourcing—particularly in the Philippines—often deter businesses from leveraging its full potential. Let’s break down five common myths and why they are untrue!
1. Hiring remote employees in the Philippines reduces job opportunities in your own country
One of the biggest fears surrounding outsourcing is that it takes jobs away from local workers. The reality is that outsourcing helps businesses grow by allowing them to allocate resources efficiently. When companies save on operational costs through outsourcing, they can reinvest in expansion, research, and development—creating even more opportunities locally. Many businesses also use outsourcing to complement their in-house team rather than replace them, ensuring that core functions remain domestic while administrative or support tasks are handled overseas. Outsourcing to the Philippines provides businesses with cost-effective solutions that enhance growth.
2. Outsourced employees are badly treated
A common misconception is that outsourced workers are exploited or poorly treated. The truth is that reputable outsourcing firms in the Philippines prioritise ethical work environments, fair wages, and employee well-being. Filipino professionals working at Yempo receive competitive salaries, benefits, and career growth opportunities. We adhere to local and international labour standards and provide training and development programs to enhance employee skills.
‘’Yempo treats people as people – bonuses, healthcare, social events – they really do care.’’ – Russell K., Head of People and Culture, OneStop
3. Filipino remote workers have poor language skills
The Philippines is one of the largest English-speaking nations in the world, ranking highly in global English proficiency indexes. English is widely used in education, business, and everyday communication, making Filipino professionals excellent communicators. This is particularly beneficial for IT outsourcing companies in the Philippines and offshore accounting where precise communication is crucial.
‘’English skills are excellent. Incoming calls to our Perth number are answered by anyone in our team – Australia and Philippines – and customers can’t tell the difference.’’ – Andrea H., CFO, Powertech
4. Outsourced teams lack flexibility
Some businesses worry that outsourcing leads to rigid, inflexible operations. However, Filipino outsourcing firms are known for their adaptability. Remote employees in the Philippines often work flexible hours to accommodate different time zones, ensuring smooth collaboration with international teams. Whether it’s a need for 24/7 customer service, project-based work, or scalable staffing solutions, the Philippines outsourcing industry offers a high degree of flexibility tailored to business needs. IT outsourcing companies in the Philippines also provide tailored solutions to meet various technological and operational demands.
5. Outsourcing leads to a loss of control
Some business leaders fear that outsourcing means losing control over their processes. The reality is that outsourcing providers use robust management tools, performance tracking systems, and clear reporting structures to maintain transparency. With advanced technology, businesses can monitor progress, set key performance indicators (KPIs), and maintain strong oversight—ensuring they remain in control while benefiting from outsourcing efficiencies. This is particularly true in industries like IT and accounting, where clear documentation and compliance are critical.
‘’Yempo really does give you your own quality employees. You select and work with them while Michelle and team manage everything else – HR, contracts, IT, recruitment.’’ – Peter H., Director, Respiri
Final thoughts
Outsourcing in the Philippines offers numerous advantages without the downsides that some myths suggest. With a skilled workforce, strong communication abilities, ethical labour practices, and flexible solutions, outsourcing can be a game-changer for businesses looking to scale efficiently. By understanding the truth behind these misconceptions, companies can make informed decisions and tap into the vast potential of Outsourcing Philippines.
‘’Yempo’s leadership tells you what you need to do to be successful when adding offshore staff to your team. They understand what’s important. For example, they can give honest answers to questions like ‘how would we provide the best health care insurance vs. competitors for our Yempo team members?’’ – Aran F., CTO, Prezzee
Thank you for visiting our blog! We hope you found our content informative and engaging. Stay connected with us for more insightful blogs, updates, and tips on outsourcing IT and outsourcing finance in the Philippines, or shoot us an email at [email protected]. We are happy to answer your questions!
